Digital Product Return Policy

Radon Industry Support Services

⚠️ Policy at a Glance: No Refunds

Thank you for your purchase. Due to the digital nature of our products, which can be instantly downloaded and copied, we maintain a strict **no refund policy**. All sales are final once access to the product is granted. We encourage you to review product details carefully before buying.

Policy Details

To help you understand our policy better, we've broken it down into key sections. Please click on the tabs below to explore the specifics of our return and refund rules for digital products.

Our Core Policy Rare Exceptions Exception Request Process

The "No Refund" Rule

Once a digital product is purchased and access is provided (e.g., via a download link or member area), the sale is considered final. This is because digital items can be duplicated and retained even after a refund.

This policy applies to all digital products, including but not limited to:

• eBooks
• Templates
• Online courses
• Downloadable files of any kind

By completing your purchase, you acknowledge and agree to this policy.

Specific & Limited Exceptions

In very rare and specific situations, we may consider an exception to our no-refund policy. These are reviewed on a case-by-case basis.

1. Verifiable Product Defects

If you encounter a persistent technical issue that prevents you from accessing or using the product, and our support team is unable to resolve it for you. You must provide clear evidence, such as screenshots or screen recordings, of the defect.

2. Accidental Duplicate Purchase

If you can provide proof (e.g., two order confirmations with timestamps) that you accidentally purchased the exact same product twice within a **one-hour** period.

How to Request an Exception Review

If you believe your situation falls under one of the two specific exceptions, you must contact us at [email protected] within **5 business days** of your purchase.

Please include the following information in your email:

• 1Your order number.
• 2The name of the digital product in question.
• 3A detailed explanation of the issue (with screenshots for defects).
• 4Proof of duplicate purchase, if applicable.

Our team will review your request. If an exception is warranted, we will, at our sole discretion, provide a replacement or issue a refund.

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Please review all product information carefully before purchasing.